Shipping policy

All shoe orders are processed within 1–3 business days. For orders placed on weekends or holidays, the 1–3 business-day processing period begins on the next business day. Once dispatched, you will receive an email with tracking information to monitor your parcel.

For U.S. orders, Economy shipping is free with no minimum order amount, with an estimated transit time of 5–8 business days. Standard shipping is $8 and is free on orders of $70 or more, with an estimated transit time of 3–5 business days. Express shipping is $15, with an estimated transit time of 1–2 business days. These transit estimates are in addition to the 1–3 business-day processing period. Available shipping options and final charges are displayed at checkout. International shipments may incur customs duties and import taxes, which are the buyer’s responsibility.

Shoes are securely packed with original shoeboxes. Delivery estimates are for reference only and delays may happen due to carrier issues, weather or customs clearance. We are not liable for delays beyond our control.

Please inspect your package upon arrival. Contact us immediately at srbxrbhcze@hotmail.com if items are damaged, missing or incorrect. For return shipments, customers cover return shipping unless the error is our fault. For customer-paid returns, we’ll disclose the return shipping label cost before issuing the label and deduct that cost from your refund. For return instructions and eligibility, please review our Refund Policy. Reach out to our support team at srbxrbhcze@hotmail.com if you have any questions.