Contact

Contact Solstride

Have a question about sizing, a product, or an order? Email us at srbxrbhcze@hotmail.com.

Address: 28 Millbridge St, Pittsburgh PA 15210, United States

For an existing order, include your order number and a brief description of what you need help with. Please do not send payment-card details or passwords.

U.S. shipping options

Economy shipping is free with no minimum order amount. Standard shipping is $8 and is free on orders of $70 or more. Express shipping is $15. Available options and final shipping charges are displayed at checkout.

Read our shipping policy for processing times and delivery information.

For help with an order in transit, email us with your order number and tracking information, if available.

Damaged or incorrect items

Please inspect your order upon receipt and contact us immediately if the item is defective, damaged or if you receive the wrong item, so that we can evaluate the issue and make it right.

Return questions

We have a 30-day return policy, which means you have 30 days after receiving your item to request a return.

To request a return, contact us by email before sending your item. Refer to our refund policy for eligibility, exclusions, return shipping costs, and refund timing.